Free Customer Relationship Management Tutorial

Livre Cliente Tutorial Relationship Management

Our application includes tutorials:

0. CRM - Home

1. CRM - Introduction

2. CRM - Types

3. CRM - Customer Relationships

4. CRM - 21st Century Customers

5. CRM - Building Value for Customers

6. CRM - Managing the Customers

7. CRM - Implementing CRM Projects

8. CRM - Customer Related Databases

9. CRM - Sales Force Automation (SFA)

10. CRM - Marketing Automation

11. CRM - Service Automation

12. CRM - Emerging Trends

13. CRM - Quick Guide

14. CRM - Useful Resources

15. CRM - Discussion

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