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Get OpenText Service Management old version APK for Android
This app is the mobile version of OpenText Service Management.
The OpenText Service Management mobile app is the mobile version of Service Management.
Via Service Portal mode, end-users can:
Search service or support offerings, knowledge articles and news
Browse the service or support offerings
Create new service or support requests
Approve or deny the request approvals or change approvals
Accept or reject resolved requests
Smart ticketing and Virtual Agent support
Switch between different tenants
Via agent mode, agent users can:
Search for specific requests/incidents, CIs, people, and knowledge articles or news
View the requests/tasks/incidents in my views
Filter request/task/incident list. For example, filter the requests in a specific priority
Update the detailed information of a request/task/incident
Post comments to a request/task/incident
Add solution or suggested solution to a request/incident
View the detailed information of Person records and contact the person by tapping the phone number, the email address or the location
For full details of our new release please go to OpenText online documentation :
https://docs.microfocus.com/doc/Mobile/SMAX/ReleaseNotes
https://docs.microfocus.com/doc/Mobile/SMA-SM/ReleaseNotes
https://docs.microfocus.com/doc/Mobile/SaaS/ReleaseNotes
IMPORTANT: This software requires connectivity to the OpenText Service Management. You may activate the mobile app by scanning a QR code from your company’s Service Management web site. You may also contact your IT administrator for an activation URL.
What's New in the Latest Version 25.2.0
Last updated on Apr 9, 2025
Fixed some issues.
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OpenText Service Management
25.2.0 by OpenText Corp.
Apr 9, 2025