Instant Insights

Take your analytics on-the-go with the new SR Instant Insights platform.

Take your analytics on-the-go with the new Symphony Retail Instant Insights platform.

Follow your activity everywhere on your Android devices. Access your personal dashboard on-the-go, explore information through powerful Key Performance Indicators (KPI).

Stay connected in real-time with our Instant Insights technology where data is refreshed in real-time.

Instant Insights can access data from your Symphony Retail databases as well as third party systems. Aggregate all your information in one single mobile app.

Indicators available for stores:

- Sales and margin follow-up (top sales, top margin, average sales and average margin)

- Promotion conversion rate (compare your forecast with actual sales, by promotion, top performer in % of forecast/sales)

- Promotion analytics (promotional sales, average promotional sales per day, best promotions, number of articles in promotion, top seller in promotions)

- Stock report

- In-stock rate (compare your theoretical shelf stock with the actual store stock)

- Stock levels

- Stock movements (split movements by type: reception, sales, inventory adjustment, returns, etc.)

- And more

Indicators available for warehouses:

- Handling productivity (number of tasks per month / week / day, average task duration, number of tasks / forklift driver, average task duration / forklift driver)

- Loading optimisation (filling rate in TUE / volume / weight)

- Preparation performance (average product units per month, week, day, hour)

- Reception performance (% of quantity received / not delivered / refused per month / week / day)

- Service rate (% of quantity delivered / missing due to shortage / missing due to preparation error)

- Supplier delay (number of times the supplier was late, % of time the supplier was late, total delay in minutes, average delay in minutes)

- Carrier delay (number of times the carrier was late, % of time carrier was late, total delay in minutes, average delay in minutes)

- And more to come !

Functionalities:

- Intuitive drill down on time period (year / quarter / month / week / day), geographical network (country / region / city / store) or merchandise structure (category, shelf group, classification, article)

- Year-to-date comparison

- Bookmark and share your discoveries within the app

- Create your own dashboard using graphs from different KPIs

- Display values in different units (in quantity / at cost price / retail price)

- Export to CSV format and send by email

- Graphic and table view (with sort, search and filter capabilities)

- Access restriction managed by user profile (for both geographical network and merchandise structure)